Ez Movers New Orleans Reviews

Ez Movers New Orleans Reviews

EZ Movers - Moving Company New Orleans
Excellent
4.5
Based on 70 reviews
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Truly such a perfect experience. I have gotten a couple outrageous quotes, and these men said that it would be no problem. They came on time, finished efficiently and it was cost effective. Definitely going to call again without a doubt. So worth it!I have used them now 3 times. Always a great experience. Couldn’t recommend them enough. Truly a perfect team of skilled movers for some of my really complicated big furniture up many stairs.
Response from the owner: Thanks for your review. We appreciate you considering us for your move. Thanks for calling us!

Great work and fast!
Response from the owner: Thank you so much for your nice review. Hope you enjoy your new state! New Orleans will miss you!

Beware of EZ Movers of New Orleans! I inquired and scheduled my move from Toulouse Street to a Storage facility three blocks away on November 19th. At that time, I was quoted $310. Over the phone, I informed them the items included moving pre-wrapped and boxed items to storage. I did specify on the phone that I have a 72” toolbox on wheels and informed them my house has the standard three steps to the porch. To clarify, I was never given any form of documentation to sign.I called to confirm the day before November 24th. While on the phone it was brought to my attention that they had inaccurately scheduled my move, but I was reassured they would still be able to complete the job.The day of my move was November 24th at 9:00 am. I was contacted by the moving company at 9:30 am notifying me that they would be late. The estimated delay was an hour. Once they arrived the communication between the men was poor, to begin with. When he arrived, one man asked to use my restroom and then talked on the phone with a lady. I did a walk-through with the “team lead” and he confirmed that they would still be able to complete my move in the allotted time. An hour later I was contacted by ez movers to inform me that they were now late for the other job and would have to “rush” my move. The only items in the truck at that time were a dresser, two small nightstands, a small loveseat, an industrial sewing machine, and three small chairs. The men opted to lift the furniture into the van never utilizing the truck's ramp, dollies, or the hand cart I provided. After the phone call from the company things got worse. Four small cube shelves were loaded along with two boxes and a chest. Shortly after they dropped my cutting table worth $1,200 while going down the steps and again over the curb instead of walking a short distance to use the driveway. The most damage was done to my $1350 Husky toolbox. They dented the bottom, and sides, scraped the butcher block top, pinched the cord and knocked off three of the six wheels then proceeded to scrape the bottom while loading it in the truck without a dollie. I had to go over and place the dollie under the side without wheels and physically and verbally direct them on how to roll it up the ramp. After that, I stopped the move. I led the men to Extra Space Storage where they proceeded to damage and run items into walls. Upon unloading my $1000 sewing machine was placed on a dollie that was too small. As they were rolling it down the ramp one of the men pushed down on the edge of the table bending the metal bar that the machine petal is attached to. Multiple times they almost pushed my toolbox off the unloading ramp.While the men were unloading I called the company to inform them of the damages and discuss further action. I paid $150 of the $310 via Venmo. The owner offered to complete the move and personally replace the toolbox wheels. As of December 1, I have not heard back from the company. According to our multiple texts and phone calls (I have documentation confirming those) I am scheduled to complete the move on December 3rd at 10am. I will be following up with a complete account of the events. I am still undecided if I will accept their unsatisfactory offer…Update: Roge (the owner) completed the move as stated in his text messages, but as of December 10th, he texted me that he had already fulfilled the compensation he promised. His evidence for this is an arbitrary monetary number prescribed to his labor. None of his numbers match the numbers I was originally quoted and agreed upon. After giving me the runaround this emphasizes has no intention of fulfilling the previously agreed-upon arrangement for the damages. I am left with a toolbox with four broken wheels, a broken sewing machine,and I am sure there are other damages that I will find when I move out of storage. Beware!To Mr. Fletchers response: if the job had been properly preformed the first day the second day wouldn’t have been necessary. Furthermore, your numbers keep inflating. Last we spoke your “total” cost I should pay was $815.
Response from the owner: This is not true. You called us about your toolbox and we came out immediately and moved your entire apartment into your storage for the damaged wheels which was our crews fault. Then we took off for all damages and paid you which we worked for free basically 2 days. Then asked you to get the wheels and we would install for free no charge to make up for the wheels being damaged. Those wheels would cost you less than $100 to purchase and your move was $1000 for 2 days and you only paid us $150.00. We have no idea what this review is for because we fulfilled our part and you never called us and asked us to come install the wheels, I have them now.

Thank you so much for the great service!!
Response from the owner: We appreciate you calling us! Even though it was a last minute same day move, you were well prepared and ready to go! Hope you have a nice holiday in your new home!

Dee & Ro moved everything with no hassle and was very professional
Response from the owner: Thank you for this review! We really do appreciate your business!

I had a great experience with EZ movers. They were flexible with my move in date and were very efficient. 10/10 would recommend!
Response from the owner: Thank you so much for your review! We appreciate anyone that takes time out of their day to express how they feel about our services. We also thank you for choosing us!

Nice guys who did an excellent job! Very efficient!
Response from the owner: Thank you for the review. We were happy to get you moved in one day from New Orleans to another state! Enjoy your new home!

Called these guys in on a delicate job on short notice and they showed up right on time. EZ Movers - New Orleans crew were easy to work with, worked really well together, were respectful of my things, were fast and smart with packing, and got my stuff moved into my storage unit neatly and efficiently. Highly recommend these guys!(Some typos corrected.)
Response from the owner: Wow! You did say you were going to leave us a good review and you did! Thank you so much for allowing us to move you! Thank you also from our crew for your generosity and taking your time to leave us such a nice review!

Reliable and hard workers. I would for sure use again if i need to move again.
Response from the owner: Thanks Jason. You had some super heavy furniture that went upstairs but we were able to get it done! Lol. Take care and we appreciate the good review!

The best in the business. It's a must to book them. Worth every penny.
Response from the owner: Thank you Kelley's! Your are one of our best customers! Thank you for choosing us to move you! Take Care!

I used EZ Movers for a small job to move my mom’s stuff from one assisted living facility to another one. The guys checked in with me the day before, again the morning of the move, and arrived on time. They worked quickly and efficiently, and handled all items with care. The move went so smoothly I could hardly believe it! I am 100% satisfied with EZ Movers and definitely recommend them.
Response from the owner: Thank you soooo much for that nice review! It was a pleasure working for you! You had everything in order and made our job easier! Well organized!

After having a bad experience with all my sons moving and storage. EZ Movers saved the day and took my stress away both of the guys were professional, fast, reliable and most of all affordable I would definitely use them again
Response from the owner: We are glad we were able to give you a good move and a great moving experience. We thank you for calling us and taking your time to leave us a review for other potential customers to see. Thanks again!

I recently used EZ Movers to help with my move to a new house, and I couldn’t be more satisfied with their service. From start to finish, the team was incredibly professional and careful with all of my belongings. They took extra precautions to ensure that nothing was damaged during the move, and their attention to detail was impressive. They worked efficiently and completed the move within the expected time frame. Overall, a great group of movers who made the entire process stress-free. Highly recommend them for anyone looking for reliable and safe movers. Thanks again!
Response from the owner: This review was one of the better reviews we have received. Thank you for taking your time to leave us one. Your wording couldn't have been any better! We appreciate your business.

Super quick and easy move!
Response from the owner: Thanks for calling us. You were ready and organized.

These guys moved us from Nola to gulf shores and did such an excellent job! Quick and thorough!
Response from the owner: We really enjoyed moving you to your new big house in Gulf Shores! You were organized and even you and your kids were helping us move! Lol

Thanks to these guys I didn’t have a lift a thing, very punctual and efficient
Response from the owner: You were a trooperYou were a trooper. You even worked through the rain even though it caught us. You had everything ready and made it easier for us to pick up, load and go. Thanks again for giving us a call.

Roga and his workers are the best!! Been using them for many years. They do a great job taking care of your furniture with reasonable prices. Wouldn’t use any other movers. Thanks Roga and EZ movers
Response from the owner: Thank you Mrs Tillery, you are a great customer. Hopefully we will be doing moving services for you for years to come.

Enjoyed working with the team: Roge, Mike, and Miguel. Very polite and organized.
Response from the owner: We appreciate you! You were very nice and good luck with your new home.

Fantastic movers. Great job, high attention to detail and very careful with our stuff. Highly recommend these guys! Will be using them again.
Response from the owner: Hello, Thank you so much for choosing us for your move. You had everything in order and ready for us to take. Very organized!

Response from the owner: Thank you Keith for the 5 stars!

Mike , Ro and DWith EZ movers -We had the best experience with this company- I they were so amazing ,I would highly recommend
Response from the owner: Thank you soooo much for taking your time to leave us a review! You were a great customer and very nice! Also beautiful home that you designed that we moved you into, very impressive!

Roge and Mike are the bomb dot com … above and beyond .. got right to work no issues! Wish I could take them to other states with me!
Response from the owner: Thank you so much for your review! You were a pleasure to work for and you kept us laughing! Lol

These guys are great and super fast! Moved me across the city with a stop at a storage unit in 3 hours flat. I had to pay for a 4-hour minimum, but even with that, they're still less expensive than most!
Response from the owner: We thank you for taking your valuable time to leave us a kind review! We appreciate your business!

Very responsive. Well coordinated and great service. Highly recommended!
Response from the owner: Thank you so much James you were great! You were so organized and ready to go! You made our job working for you EZ! We appreciate you using us for your moving needs!

They were SO helpful in moving my (super heavy) sleeper from my living room into my office! I still have no clue how they managed it through the tight spaces --they went above and beyond. If we ever need movers again, we will 100% use EZ Movers. Thanks, guys!
Response from the owner: Yes it was heavy, but you are a good customer so we didn't mind at all. Whenever you need our services again, don't hesitate to call us! Thanks for your review!

Outstanding movers! Appreciate the help even with a short notice!! Thanks so much! From Scott Wood, The Courtyard Brewery.
Response from the owner: We understand some people have short notice to move and we always try to help. You were ready to go and organized and we appreciate you calling us! Thanks again for your business!!!!!

Movers were on time, friendly and efficient!
Response from the owner: You were great! It was an extreme pleasure moving you! You are a great customer! We appreciate you taking your time leaving us such a nice review! You are such a nice person! Call us anytime you need our services again!

Life savers I love this company. Within an hour I was home and out of the apartment.
Response from the owner: You were so organized and so efficient you made our job E-Z! Thanks for choosing us!

Not experienced enough to moving heavy fur

This place doesn't exist here. All of the information about this place on Google is all wrong. I drove here from Hammond Louisiana and I get here and this is what I have as you can see the pictures is showing a house at the address everything about this place on Google is false and misleading. I even called the phone number and I didn't get an answer someone called me back and said what's up. I told them I was looking for a moving company calledEZ Movers? The guy told me that he's always getting phone calls and this is not the number to call you need to find someone else to call and play with. I said sir you are listed on the website and everything else with the same phone numbers I did not mean to bother you and he said he think it's someone playing a practical joke with his phone and he wish we will stop or he's going to call the police. So I informed him that I will never call him again and he said he do not mean to be rude but he's been getting these phone calls for a few years and he doesn't like being played with. Again I told him sir I am sorry I will show you the pictures that I have and the phone number and the posting of your home address and phone. So I took a screenshot and I sent it to him and he apologized to me for being rude and he said that he's just tired of all of this.1. Doesn't exist here?or anywhere else for that matter. I drove all the from Hammond, La. And all that is at the address is a pink and brick house on the corner. ☹️😲Offensive?I'm very offended by the false advertisement of these place , because I just waisted my time and money driving here to make a reservation in person because of the money I spent for gas and the fact that I wasting a few hours out of my day I could have used packing.Harmful: Harmful, very Harmful.This is one of New Orleans worse neighborhoods. I was just thinking threatened and told to leave because I shouldn't be taking pictures around here.

Hired to move some furniture . Very polite and professional came on time . Had an issue and they were there to address it . Would definitely recommend
Response from the owner: Thank you very much for taking your time to leave us a review! We appreciate your business!

The folks at EZ movers made moving a piano from Baton Rouge to NOLA so fast and easy! Awesome customer service, great price, would def recommend!! Also, no hidden fees. Thanks y’all!
Response from the owner: We truly appreciate your review. You were very nice and it's always nice to help move people such as yourself!

The 2 man crew that Roge sent to help us with a marketplace purchase took good care of us. Had a pick up in NOLA and drop off in Mandeville. They were the first company I called. Be sure to confirm costs as I did not and was surprised by sticker shock. Roge worked with me on a price that worked for both parties. Would do business with again. Thanks guys!
Response from the owner: You are a great person to work for! You are a great customer and we look forward to serving great customers such as yourself! Thank you for taking your time out to leave us a great review!

Moving is so stressful, but prior experience on small jobs led me to have Jonathan & Michael move me across town. They are clearly aware of what needed to be done, and they moved me with no problems, at all. For the services, I doubt there’s a more reasonable mover.I’m very happy about lifting this weight off from the moving process, and I’m glad they were there to do it!Thank you Jonathan & Michael!Harry Y
Response from the owner: Wow! That is a really impressive review, we thank you so much for leaving one!

Just had a move with EZ Movers. Jonathan and Donald were my two movers. They did a great job. Easily the best moving experience I have had and would recommend them to anyone in New Orleans.
Response from the owner: Thank you so much Connor for your review!!! You were an easy move because you were so organized!

Jonathan and Michael were awesome. Professional and Courteous. Got the job done quickly.
Response from the owner: We appreciate your review! Thank you for taking time out to leave us such a good review! Thanks

Jonathan and Michael were awesome!!! Very professional and courteous. They are truly an asset to your company and should be commended for doing an awesome job. I will tell everyone to ise this company and to get Jonathan and Mike as your workers. This was the first time for me and what a pleasant experience!!!!
Response from the owner: Thank you sooooo much for leaving us such a great review! It was also a pleasure moving you!

The movers was on time. Nothing was broken. They got me out and in my homes with no problems. The movers set my furniture where I wanted it. I called the company late Wednesday Evening. Thursday morning they were there!!!! I had a great experience with this company. Thankx EZ Movers
Response from the owner: It was a pleasure to move you. You were well prepared and organized. Thank you for your review.

EZ Movers moved me twice. The workers were professional and fast! On both moves they were cautious and did not break a single item. I will definitely use them again and highly recommend EZ Movers to all my family and friends. So happy I found them.
Response from the owner: We appreciate your feedback. We were happy to move you and your family into your new beautiful home. Thank you for choosing us!

The movers were over an hour late. There was no apology or explanation given, nor did they call ahead of time to let me know. Additionally, their website needs to be updated: it does not state that any move involving stairs requires a minimum of 3 hours. I only booked 2 movers for 2 hours (because the website does not inform you that 3 hours are required), three showed up and there was never an instance where all 3 were actively working. Honestly, I feel ripped off and disappointed. Please consider revamping your website to be more concise about ALL fees!

They never showed up. I called it was not the number to the actual business but a worker. He tried to help by giving me the owner number. He never answered or called back. 😒 I would not recommend.

Not responsive. I haven’t been able to get anyone on the phone after an initial conversation with Rojel.

Response from the owner: Thanks for 5 stars!

The movers were polite, efficient, and attentive. They made sure they understood what I wanted and made sure they did what I needed. Very accommodating and pleasant. I am very pleased.
Response from the owner: It was very nice of you to take your time and leave us such a nice review! Thanks

Hired EzMovers to complete a move for me! They came and got the job done in a timely fashion. Nothing was damaged and the price is very reasonable. I would def use them again or recommend them! Thank you very much!
Response from the owner: You are very welcome! Thanks for your nice review! Much appreciated!

Excellent move! The two movers were very professional and accommodating of my requests. Made my move go smoothly and quickly!
Response from the owner: Moves go well when people like yourself are well prepared and organized!

I set a appointment online for my move. I got a confirmation email the same day. The day of the move no one came. No response even after calling and calling! I left voicemails and emails that were all unanswered. Very unprofessional!! I do not recommend them at all!! Please don’t make the same mistake I did trusting this company!

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